| Terms Of Services :
|
This terms of service policy
constitutes a legal agreement between you and REAl SPACE
Networks ("REAl SPACE ").
Acceptance; If you are accepting
on behalf of a company, you represent and warrant to REAl SPACE
Networks that you have full authority to bind such company.
Prohibited conduct; You will
violate this policy if you engage in the following examples of
prohibited activities while using our services: |
Mail Policies;
-
SPAM, Junk E-mail or UCE is
prohibited. Spam, Junk-mail and UCE are defined as: the sending of
the same, or substantially similar, unsolicited electronic mail
messages, whether commercial or not, to more than one recipient.
-
A message is considered unsolicited
if it is sent to a recipient who has not requested or invited the
message. This prohibition extends to the sending of unsolicited mass
mailings from another service, which in any way implicates the use
of REAl SPACE whether or not the message actually originated from
our network.
-
Other restrictions include; using our
network for the receipt of replies to unsolicited mass email (spam)
sent from a third-party network or the forgery of email headers is
prohibited.
Mass Mailings;
-
Sending mass unsolicited email is
considered spam. Unsolicited email is defined as email sent to a
recipient who has not double-opted in to mailings.
-
Senders of mass mailings must
maintain complete and accurate records of all opt-ins, including the
email and its headers if applicable, and provide such records to
REAl SPACE upon request. If positive and verifiable proof of opt-in
cannot be provided, complaints from recipients of the mailing are
considered proof they did not subscribe and the mailing is
unsolicited.
-
Our mass mailing rules apply to
mailing lists, list servs, or mailing services contracted for by
Customer. The policy is stated as follows: An acceptable mailing
list will be focused at a small targeted audience that has
voluntarily signed up for e-mail information using a double opt-in
process or that has made their e-mail address available to you for
distribution of information. The list must also allow for automatic
removal by all end users with non-distribution in the future.
Facilitating a Violation of this Policy;
-
Advertising, transmitting, or
otherwise making available any software, program, product, or
service that is designed to violate this Policy, which includes the
facilitation of the means to spam, initiation of pinging, flooding,
mail-bombing, denial of service attacks and piracy of software.
Infringing Intellectual Property Rights.
Engaging in any activity that;
-
Infringes or misappropriates the
intellectual property rights of others, including copyrights,
trademarks, service marks, trade secrets, software piracy, and
patents held by individuals, corporations, or other entities;
-
Violates privacy, publicity, or other
personal rights of others.
Obscene Speech or Materials;
-
Using REAl SPACE 's services to
advertise, transmit, store, post, display, or otherwise make
available child pornography. REAl SPACE shall notify law
enforcement agencies when it becomes aware of the presence of child
pornography on or being transmitted through our services.
Promoting Violence or Injury;
-
Advocating, promoting or providing
assistance in carrying out violence or any other unlawful activity
against any persons, animals or any governments, businesses or other
entities;
-
Describing or displaying a weapon, or
parts of weapons, or manuals for assembling any weapon, including
but not limited to firearms, ammunition, explosives, grenades, bombs
and caustic or other dangerous substances contrary to any laws;
-
Promoting products or services that
involve a significant risk of death or injury to any persons, or
damage to business or other entities or property contrary to any
laws.
Defamatory or Abusive Language;
-
Using REAl SPACE 's services as a
means to transmit or post defamatory, harassing, abusive, or
threatening language.
Forging of Headers and Masking of IP
Addresses;
Illegal or Unauthorized Access to
Computers or Networks;
-
Accessing illegally or without
authorization computers, accounts, or networks belonging to REAl
SPACE or another party, or attempting to penetrate security
measures of another individual's system (often known as "hacking");
-
Engaging in any activity that might
be used as a precursor to an attempted system penetration (i.e. port
scan, stealth scan, or other information gathering activity).
Distribution of Internet Viruses, Worms,
Trojan Horses, or Other Destructive Activities;
-
Distributing information regarding
the creation of and sending Internet viruses, worms, Trojan horses,
pinging, flooding, mail-bombing, or denial of service attacks;
-
Engaging in activities that disrupt
the use of or interfere with the ability of others to effectively
use the network or any connected network, system, service, or
equipment.
Misuse of Account Features;
-
Operating any service which makes an
account feature available to third parties for any use other than
normal access to that account's Web site is forbidden;
-
Operating any service which enables
or assists anonymous or abusive behavior by third parties is
forbidden;
-
Operating any service which affects
the stability or reliability of any REAl SPACE server or network
component, impacts other users or the company negatively, or
degrades quality of service is forbidden.
-
All account features and services are
to be used solely in order to develop and implement the Web site and
Web pages associated with that REAl SPACE account. Resellers may
make reasonable use of account features shared between multiple
accounts they are being billed for.
-
Under no circumstance may our server
and network resources be used as a means to provide free hosting to
the public. Resellers may make reasonable use of the resources for
their private endeavors and business related activity.
Export Control Violations;
-
Exporting encryption software over
the Internet or otherwise, to points outside Canada or the United
States.
Illegal Activities;
-
Engaging in activities that are
determined to be illegal, including advertising, transmitting, or
otherwise making available ponzi schemes, pyramid schemes,
fraudulently charging credit cards, and pirating software.
Other Activities;
-
Engaging in any other activity,
whether lawful or unlawful, that REAl SPACE in its sole discretion
determines to be harmful to customers, operations, reputation,
goodwill or customer relations.
Consequences for engaging in prohibited
conduct;
In the event that you engage in any of
the activities above, and as determined by REAl SPACE in its sole
discretion to be abusive or disruptive, REAl SPACE may take any one or
more of the following actions in response to abuse or complaints;
-
Issue warnings: written or verbal.
-
Suspend the account and access.
-
Terminate the account and access.
-
Bring legal action to enjoin
violations and/or to collect damages, if any, caused by violations.
Fees, payments and billing policies;
As further consideration for the
services, you agree to;
-
Provide certain current, complete and
accurate information about you as required by the registration
process and maintain and update this information as needed to keep
it current, complete and accurate.
Fees and Payments;
-
All fees are payable in US Dollars.
All payments are due on your account's bill day;
-
The following credit cards are
accepted: Visa and MasterCard. By using your credit or debit card
information, you authorize REAl SPACE Networks to charge the card
for any fees due on your account. You will be responsible for all
charges listed in your account until you cancel your account in
accordance with our cancellation policy;
-
All charges made to your credit card
will be posted from "REAl SPACE Networks" on your credit card
statements;
-
Your "Bill Day" is the day of the
month you created your first REAl SPACE account. Your account will
be billed on this day every month, quarter or year, depending on the
payment plan you have selected; charges apply accordingly.
Cancellation policy;
-
Services will automatically renew
until a service is cancelled. If you do not wish to renew your
Monthly or Annual Service agreement you must cancel your account by
sending an email to our Billing department via online chat or via
ticketsyour control panel username and password must be included;
-
A cancellation refers to the removal
of user materials from our systems and the deactivation of services.
You will be required to pay any outstanding charges owed before any
cancellation will take place. Please be aware that there are no
pro-rated refunds after the first 30 days of service regardless of
billing cycle;
-
Domain Name Registrations CANNOT be
cancelled. As the purchaser of the Domain Name you are the Domain
Name's owner until the term of the Domain Name's registration has
expired;
30 day money back;
-
Most services offered by Rock Serv
carry a 30 Day Money Back policy. If you are not completely
satisfied with our services, you will receive a full refund for the
hosting fees during the first 30 days after the service was added.
-
no refund allowed for the renew any
product , refund is for the first time you make order to get any
plan or product
-
Accounts with violations of our
policies will not receive a refund under any circumstance.
-
You
can order refund money Only By open a ticket support or by make
cancellation order from your account in rs2host.com
|